Idea Tourism Magazine

Food & Wine

A look on Milan: Open Table the restaurant booking platform lands in the city

Open Table, the global restaurant booking platform with over 170 restaurants that already use its software to welcome guests from all over the world, lands in Milan.

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“Thanks to the undisputed fame of its cuisine, both among local foodies and travelers, Italy represents a strategic market for the growth of our business. In particular, the Lombard capital boasts a flourishing and consolidated culinary panorama and it is a timeless destination for gourmands from all corners of the world “.

So explains Adrian Valeriano, Vice President, EMEA, of OpenTable.

OpenTable helps to discover and book unforgettable culinary experiences capable of satisfying every need and, at the same time, supports restaurateurs in the management and development of their business. The OpenTable network offers many different proposals, from destination restaurants to hidden gems, guaranteeing travellers and residents unique gastronomic moments, wherever they are.

The complete product allows you to better manage your premises through effective shift planning, an intuitive table management system and a comprehensive functionality to collect guests’ preferences. In addition, the ability to report and analyse data in detail allows you to make effective decisions. The basic product guarantees restaurants an accessible marketing tool for those who do not need a complete dining room product: it provides the possibility to make reservations 24 hours a day and access the basic reporting tools.

OpenTable partner restaurants will be able to collect reviews verified by guests, offer special offers and set menu options, to satisfy an international audience always looking for authentic local gastronomic experiences.

Finally, OpenTable wants to help restaurants reduce no-shows and has introduced specific features. With OpenTable it is impossible to make multiple reservations for the same time slot or within the following two and a half hours; while those who do not show up without notifying four times in the same year will no longer be able to make reservations.

Every month thanks to OpenTable, over 54,000 restaurants welcome more than 131 million users from all over the world. OpenTable allows you to book a table in more than 20 countries, including Australia, Canada, Germany, Japan, Ireland, Mexico, the Netherlands, the United Kingdom, Spain and the United States and is available in French, English, Italian, Japanese, Dutch, Spanish and German.

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